Disclaimer: This Privacy Policy is available only in English, and the English version shall be considered the official and legally binding version. In case of any discrepancy, misinterpretation, or conflict arising from translated content, the English version will prevail. Non-English-speaking users are advised to use the English version with caution and are solely responsible for interpreting any translations or using third-party translation tools. We do not take responsibility for any inaccuracies or misunderstandings that may result from translated versions of this policy.
We value the trust you place in us and understand the importance of protecting your personal information and ensuring secure transactions. This Privacy Policy describes how Starcloud Technology, through its platform Odisha Vehicle Report (referred to as “we”, “us”, or “our”), collects, uses, shares, or otherwise processes your personal data through the website www.odishaminerals.co.in and any associated mobile or web applications (collectively referred to as the “Platform”).
While you may browse certain sections of the Platform without submitting personal information, access to specific services may require you to provide personal data. Please note that we currently operate only within India, and your personal data will be stored and processed exclusively in India in compliance with applicable laws.
By accessing or using the Platform, providing your information, or availing any of our services, you expressly agree to the terms of this Privacy Policy, our Terms of Use, and any applicable service-specific terms and conditions. You further agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree with the terms outlined herein, please refrain from using the Platform.
PRIVACY STATEMENT
Please note that any personal data shared on our Platform will be primarily processed in India, and may also be processed in other jurisdictions where third-party service providers engaged by us operate on our behalf. By accepting this Privacy Policy, you expressly provide Odisha Vehicle Report (OVR) and its parent company, Starcloud Technology, with your clear and informed consent to process your personal information for the purposes outlined herein.
The data protection and privacy regulations applicable in India—or in any other jurisdictions where such processing may occur—may differ from those in your country of residence. By using this Platform, you acknowledge and accept these differences, and agree that your personal data will be handled in accordance with this Privacy Policy and the applicable laws of India..
WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase, we collect basic details like your name, address, and email to make sure your order reaches you safely.
When you browse our website, we also receive your IP address and device information. This helps us understand how people use our site and improve your experience.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit/debit card, UPI, Bank Transfer, place an order, contact us via support channel, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at odishaMinerals.co.in@gmail.com (please expect delays as the team responds based on availability).
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
PAYMENT
We use third-party payment gateways such as Razorpay, Cashfree Payments, BHIM (UPI), and others (depending on availability) to securely process transactions on our website.
All payment data is encrypted and processed in compliance with the Payment Card Industry Data Security Standard (PCI-DSS), maintained by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover).
We do not store your credit/debit card or UPI details on our servers. Your payment information is used only to complete the transaction and is not retained afterward. WooCommerce may store limited order-related data required for fulfillment and support.
For more information, you may refer to the privacy policies of our payment partners and platform providers at Razorpay, Cashfree Payments, BHIM UPI (NPCI).
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.=
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
COOKIES
We use cookies to maintain session of our user. It is not used to personally identify you on other websites.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in our state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer odishaMinerals.co.in@gmail.com
GRIEVANCE REDRESSAL
In accordance with the Information Technology Act, 2000 and applicable rules, if you have any concerns, complaints, or questions related to your personal data or this Privacy Policy, you may contact us at:
Email: odishaMinerals.co.in@gmail.com
Response Time: We aim to respond within 30 business days
User Rights: Users of the platform have the right to:
- Access your personal data
- Correct or update your information
- Withdraw consent at any time
- Request deletion of your data
- Lodge a complaint with our Grievance Officer
Data Retention: We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Once no longer needed, your data will be securely deleted.
Children’s Privacy: We do not knowingly collect personal data from children under 18 without parental consent. If you believe a child has provided us data, please contact us for prompt removal.
Dispute Resolution: Any disputes regarding your data will be handled in accordance with Indian law and may be referred to the Data Protection Board of India. You may also contact our Grievance Officer for resolution.
DATA BREACH NOTIFICATION
In the event of a data breach, we will notify affected users and the relevant authorities as required by law.